Help My account

Alphabetical Assistance for My Account

Rules:

Opening of an account is possible uniquely for the retailers of books and multimedia products
Obligatory acceptance of the General Sales Conditions as presented on the site (refer to the bottom of the Homepage)

Procedure

1. You can submit your request to open an account by e-mail simply by filling out the subscription form on the Internet ("Your Account")
2. We will study your request and may ask for complementary information in writing.
3. We will then open your account on the Internet and send you your personal log-in and password by post

Account

Personal data of the customer is recorded in the system - in case of errors contact the site manager by clicking on the Webmaster button.

Address

Your billing address.

Co-ordinates

Your professional co-ordinates - indicate "O" (Oui) if you would like to receive further information or literature by e-mail.

Log-in

Recognition number for access to the site (corresponding to your OLF account number).

Order Number

Number automatically attributed to your order.

Orders, My

List of orders made by means of the Internet - possibility to consult the details by clicking on the number of the order.

Password

Modification of your personal password

Reference, Ordering

Your personal reference is attributed to the order (10 characters maximum)

Request to Receive Information

If you click on "O" you will automatically receive further promotional and literary material by e-mail at each modification of the web site

Status

Registered = validated while waiting;
Treatment = transferred into our managing system

Webmaster

Communication with our Internet site manager (ex. error or address problem).